Incident Status

Operational

Components

Cooling system

Locations

DFW3



July 11, 2025 04:03 UTC
[Investigating] We have registered an issue with the cooling system in the listed location. Customers may observe alerts about overheating in the iDRAC of the servers. Currently, our engineers are diagnosing the source of the issue. We will update the status as soon as we get more information.
Power feed maintenancePlanned Maintenance

Description

The data center has scheduled power feed maintenance in the listed location. During the maintenance, load bank and power generators of power feeds in this location will be maintained. Unavailability of your servers is not expected.

Components

Power system

Locations

SIN2

Schedule

July 1, 2025 00:00 - July 27, 2025 16:00 UTC



July 1, 2025 00:00 UTC
[Update] The scheduled maintenance has begun.

Servers.com website




Operational

Portal - portal.servers.com




Operational

Ticket/e-mail system




Operational

Public network




Operational

Global Private Network




Operational

Direct Connect




Operational

Power system




Operational

Cloud servers




Operational

Cloud storage




Operational

DNS resolver




Operational

Load balancers




Operational

Firewalls




Operational

Kubernetes




Operational

Public API




Operational

VPN to DRAC




Operational

VPN to Global Private Network




Operational

Authoritative DNS




Operational

Cooling system




Operational

Scheduled Maintenance

Power system maintenancePlanned Maintenance

Schedule

July 14, 2025 23:00 - July 16, 2025 13:00 UTC

Components

Power system

Locations

MIA1

Description

The data center has scheduled power system maintenance in the listed location. During the works, one of the power feeds and the power distribution units (PDUs) connected to it will be de-energized. This means that for the servers connected to these PDUs, you will observe the loss of one of the power supply units. The works will be carried out in two stages: Stage 1: July 14, 2025, 23:00 - July 15, 2025, 13:00 (UTC); Stage 2: July 15, 2025, 23:00 - July 16, 2025, 13:00 (UTC). Unavailability of your servers via the private and public networks is not expected.
Power system maintenancePlanned Maintenance

Schedule

July 15, 2025 06:00 - July 17, 2025 18:00 UTC

Components

Power system

Locations

LON1

Description

The data center has scheduled preventive maintenance of the uninterruptible power supplies (UPS) in the listed location. The power feed redundancy status will stay the same during the maintenance, but the battery protection will be temporarily reduced. The works will be carried out in three stages: Stage 1: July 15, 2025, 06:00 - 18:00 (UTC); Stage 2: July 16, 2025, 06:00 - 18:00 (UTC); Stage 3: July 17, 2025, 06:00 - 18:00 (UTC). Unavailability of your servers is not expected.
Power feed maintenancePlanned Maintenance

Schedule

July 16, 2025 05:00 - 17:00 UTC

Components

Power system

Locations

AMS2, AMS4, AMS5, AMS6

Description

The data center has scheduled an uninterruptible power supply (UPS) maintenance in the listed locations. The power feed redundancy status will stay the same during the maintenance, but the battery protection will be temporarily reduced. Unavailability of your servers is not expected.
Power system maintenancePlanned Maintenance

Schedule

July 16, 2025 06:00 - 19:00 UTC

Components

Power system

Locations

LON1

Description

The data center has scheduled power system maintenance in the listed location. During the works, data center engineers will perform uninterruptible power supply (UPS) maintenance. Unavailability of your servers is not expected.
Power feed maintenancePlanned Maintenance

Schedule

July 17, 2025 05:00 - 17:00 UTC

Components

Power system

Locations

AMS2, AMS4, AMS5, AMS6

Description

The data center has scheduled an uninterruptible power supply (UPS) maintenance in the listed locations. The power feed redundancy status will stay the same during the maintenance, but the battery protection will be temporarily reduced. Unavailability of your servers is not expected.
Power feed maintenancePlanned Maintenance

Schedule

July 17, 2025 06:00 - 19:00 UTC

Components

Power system

Locations

LON1

Description

The data center has scheduled preventive maintenance of the uninterruptible power supplies (UPS) in the listed location. The power feed redundancy status will stay the same during the maintenance, but it will bypass UPS protection. As a result, overall power system redundancy will be reduced. Unavailability of your servers is not expected.
Power feed maintenancePlanned Maintenance

Schedule

July 17, 2025 06:00 - 11:00 UTC

Components

Power system

Locations

AMS1, AMS3

Description

The data center has scheduled power feed maintenance in the listed locations. During the maintenance, power generators of power feeds in these locations will be tested. Unavailability of your servers is not expected.

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