Incident Status

Redundancy lost

Components

Power system

Locations

AMS2, AMS4, AMS5, AMS6



April 2, 2025 10:58 UTC
[Investigating] We have detected a power outage in the listed locations, which could affect the power redundancy for some equipment. Currently, our engineers are diagnosing the source of the issue. We will update the status as soon as we get more information. If you observe any issues, please let us know.
Power system maintenancePlanned Maintenance

Description

The data center has scheduled power system maintenance in the listed location. During the maintenance, main switchboards in this location will be maintained. Unavailability of your servers is not expected.

Components

Power system

Locations

WAS3

Schedule

March 19, 2025 11:00 - April 16, 2025 23:00 UTC



March 19, 2025 11:00 UTC
[Update] The scheduled maintenance has begun.
Power feed maintenancePlanned Maintenance

Description

The data center has scheduled power feed maintenance in the listed location. During the works, data center engineers will perform uninterruptible power supply (UPS) maintenance. Unavailability of your servers is not expected.

Components

Power system

Locations

SJC2

Schedule

March 25, 2025 14:00 - April 7, 2025 23:00 UTC



March 27, 2025 19:38 UTC
[Update] The scheduled maintenance has begun.
Power feed maintenancePlanned Maintenance

Description

The data center has scheduled power feed maintenance in the listed location. During the maintenance, power generators of power feeds in these locations will be tested. Unavailability of your servers is not expected.

Components

Power system

Locations

SIN2

Schedule

March 30, 2025 16:00 - April 30, 2025 16:00 UTC



April 1, 2025 09:32 UTC
[Update] The scheduled maintenance has begun.

Servers.com website




Operational

Portal - portal.servers.com




Operational

Ticket/e-mail system




Operational

Public network




Operational

Global Private Network




Operational

Direct Connect




Operational

Power system




Redundancy lost

Cloud servers




Operational

Cloud storage




Operational

DNS resolver




Operational

Load balancers




Operational

Firewalls




Operational

Kubernetes




Operational

Public API




Operational

VPN to DRAC




Operational

VPN to Global Private Network




Operational

Authoritative DNS




Operational

Cooling system




Operational

Scheduled Maintenance

Power feed maintenancePlanned Maintenance

Schedule

April 7, 2025 05:00 - 17:00 UTC

Components

Power system

Locations

AMS2, AMS4, AMS5, AMS6

Description

The data center has scheduled uninterruptible power supply (UPS) maintenance in the listed locations. The power feed redundancy status will stay the same during the maintenance, but the battery protection will be temporarily reduced. Unavailability of your servers is not expected.
Power system maintenancePlanned Maintenance

Schedule

April 7, 2025 12:00 - April 9, 2025 01:00 UTC

Components

Power system

Locations

DFW5

Description

The data center has scheduled annual preventive power maintenance in the listed location. During the works, data center engineers will test static transfer switches (STS) to ensure that the equipment is operational. Unavailability of your servers is not expected.

Schedule

April 8, 2025 01:00 - 05:00 UTC

Components

Global Private Network

Locations

LUX1

Description

We have scheduled maintenance on one of the private network spine switches in the listed location. During the maintenance, software of the private network spine switch will be updated. Unavailability of customers' servers via the private network is not expected.

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