Servers.com System Status

Power system maintenancePlanned Maintenance

Description

The data center has scheduled power system maintenance in the listed locations. During the maintenance, data center engineers will perform the inspection of the electrical installation to ensure compliance with required standards. Unavailability of your servers is not expected.

Components

Power system

Locations

AMS2, AMS4, AMS5, AMS6

Schedule

March 30, 2026 05:00 - June 19, 2026 17:00 UTC

March 30, 2026 05:00 UTC

UPDATE

The scheduled maintenance has begun.

Power system maintenancePlanned Maintenance

Description

The data center has scheduled power system maintenance in the listed location. During the works, the data center will perform maintenance of the uninterruptible power supplies (UPS) and power generators. Unavailability of your servers is not expected.

Components

Power system

Locations

SIN2

Schedule

May 4, 2026 00:00 - May 29, 2026 16:00 UTC

May 4, 2026 00:28 UTC

UPDATE

Please accept our apologies for the late notice regarding the start of the works. The scheduled maintenance has begun.

Power feed maintenancePlanned Maintenance

Description

The data center has scheduled power feed maintenance in the listed location. During the works, data center engineers will perform uninterruptible power supply (UPS) maintenance. Unavailability of your servers is not expected.

Components

Power system

Locations

SJC3

Schedule

May 4, 2026 13:00 - May 9, 2026 14:00 UTC

May 4, 2026 23:52 UTC

UPDATE

The data center engineers resolved the issue with the UPS and proceed with the maintenance. There was no impact at this time and unavailability of your servers is not expected during the maintenance as well.

May 4, 2026 19:59 UTC

UPDATE

An alarm was triggered for UPS during the transfer to the alternate source. The data center engineers is now troubleshooting the issue with the UPS. There is no impact at this time and unavailability of your servers is not expected. We will update the status as soon as we get any new information.

May 4, 2026 13:00 UTC

UPDATE

The scheduled maintenance has begun.

Power feed maintenancePlanned Maintenance

Description

The data center has scheduled power feed maintenance in the listed locations. During the maintenance, power generators of power feeds in these locations will be tested. Unavailability of your servers is not expected.

Components

Power system

Locations

LUX1, LUX2

Schedule

May 6, 2026 06:00 - 11:00 UTC

May 6, 2026 06:00 UTC

UPDATE

The scheduled maintenance has begun.

Servers.com website

Global

Operational

Portal - portal.servers.com

AMS1 AMS2 AMS3 AMS4 AMS5 AMS6 AMS7 DFW1 DFW2 DFW3 DFW4 DFW5 HKG1 LON1 LUX1 LUX2 MIA1 SAO1 SIN1 SIN2 SJC1 SJC2 SJC3 WAS1 WAS2 WAS3 Global

Operational

Ticket/e-mail system

Global

Operational

Public network

AMS1 AMS2 AMS3 AMS4 AMS5 AMS6 AMS7 AMS8 DFW1 DFW2 DFW3 DFW4 DFW5 HKG1 LON1 LUX1 LUX2 MIA1 NYC1 SAO1 SIN1 SIN2 SJC1 SJC2 SJC3 WAS1 WAS2 WAS3 WAS4

Operational

Global Private Network

AMS1 AMS2 AMS3 AMS4 AMS5 AMS6 AMS7 AMS8 DFW1 DFW2 DFW3 DFW4 DFW5 HKG1 LON1 LUX1 LUX2 MIA1 NYC1 SAO1 SIN1 SIN2 SJC1 SJC2 SJC3 WAS1 WAS2 WAS3 WAS4

Operational

Direct Connect

AMS1 AMS2 AMS3 AMS5 AMS6 AMS7 AMS8 DFW4 DFW5 HKG1 LON1 LUX1 MIA1 NYC1 SAO1 SJC2 SJC3 WAS3 WAS4

Operational

Power system

AMS1 AMS2 AMS3 AMS4 AMS5 AMS6 AMS7 AMS8 DFW1 DFW2 DFW3 DFW4 DFW5 HKG1 LON1 LUX1 LUX2 MIA1 NYC1 SAO1 SIN1 SIN2 SJC1 SJC2 SJC3 WAS1 WAS2 WAS3 WAS4

Planned Maintenance

Cloud servers

Amsterdam - az1 Amsterdam - az2 Amsterdam - az3 Amsterdam - az4 Dallas Luxembourg Washington San Jose Singapore

Operational

Cloud storage

Amsterdam Dallas Luxembourg Singapore

Operational

DNS resolver

AMS1 AMS2 AMS3 AMS4 AMS5 AMS6 AMS7 AMS8 DFW1 DFW2 DFW3 DFW4 DFW5 HKG1 LON1 LUX1 LUX2 MIA1 NYC1 SAO1 SIN1 SIN2 SJC1 SJC2 SJC3 WAS1 WAS2 WAS3 WAS4

Operational

Load balancers

AMS1 AMS2 AMS3 AMS4 AMS5 AMS6 AMS7 AMS8 DFW1 DFW3 DFW4 DFW5 HKG1 LUX1 MIA1 NYC1 SIN1 SIN2 SJC1 SJC2 SJC3 WAS1 WAS3 WAS4

Operational

Firewalls

AMS1 AMS2 AMS3 AMS4 AMS5 AMS6 AMS7 DFW1 DFW3 DFW4 DFW5 LON1 LUX1 MIA1 SIN1 SJC1 SJC2 SJC3 WAS1 WAS3 WAS4

Operational

Kubernetes

AMS1 AMS2 AMS3 AMS4 AMS5 AMS6 AMS7 AMS8 DFW1 DFW3 DFW4 DFW5 LUX1 MIA1 NYC1 SAO1 SIN1 SJC1 SJC3 WAS1 WAS3 WAS4

Operational

Public API

AMS1 AMS2 AMS3 AMS4 AMS5 AMS6 AMS7 DFW1 DFW2 DFW3 DFW4 DFW5 HKG1 LON1 LUX1 LUX2 MIA1 SAO1 SIN1 SIN2 SJC1 SJC2 SJC3 WAS1 WAS2 WAS3 Global

Operational

VPN to DRAC

AMS1 AMS2 AMS3 AMS4 AMS5 AMS6 AMS7 AMS8 DFW1 DFW2 DFW3 DFW4 DFW5 HKG1 LON1 LUX1 LUX2 MIA1 NYC1 SAO1 SIN1 SIN2 SJC1 SJC2 SJC3 WAS1 WAS2 WAS3 WAS4

Operational

VPN to Global Private Network

AMS1 AMS2 AMS3 AMS4 AMS5 AMS6 AMS7 AMS8 DFW1 DFW2 DFW3 DFW4 DFW5 HKG1 LON1 LUX1 LUX2 MIA1 NYC1 SAO1 SIN1 SIN2 SJC1 SJC2 SJC3 WAS1 WAS2 WAS3

Operational

Authoritative DNS

AMS1 AMS2 AMS3 AMS4 AMS5 AMS6 AMS7 AMS8 DFW1 DFW2 DFW3 DFW4 DFW5 HKG1 LON1 LUX1 LUX2 MIA1 NYC1 SAO1 SIN1 SIN2 SJC1 SJC2 SJC3 WAS1 WAS2 WAS3 WAS4

Operational

Cooling system

AMS1 AMS2 AMS3 AMS4 AMS5 AMS6 AMS7 AMS8 DFW1 DFW2 DFW3 DFW4 HKG1 LON1 LUX1 LUX2 MIA1 NYC1 SAO1 SIN1 SIN2 SJC1 SJC2 SJC3 WAS1 WAS2 WAS3 WAS4

Operational

Scheduled Maintenance

Power feed maintenancePlanned Maintenance

Schedule

May 7, 2026 11:00 - 22:00 UTC

Components

Power system

Locations

WAS3, WAS4

Description

The data center has scheduled power feed maintenance in the listed locations. During the works, data center engineers will perform power generator maintenance of power feeds. Unavailability of your servers is not expected.

Infrastructure servers maintenancePlanned Maintenance

Schedule

May 11, 2026 07:00 - 13:00 UTC

Components

Portal - portal.servers.com, Public API, VPN to DRAC

Locations

SJC1

Description

We have scheduled maintenance of the infrastructure servers in the listed location. During the works, we will update the server software to improve service stability. Unavailability of your servers is not expected. However, we expect the impact described below: - unavailability of VNC console and server management via the portal.servers.com control panel and the Public API; - suspension of all pending processes in the portal.servers.com control panel (OS reinstallation, ordering new or changing current services) and their automatic resumption afterward; - unavailability of the VPN to DRAC service for up to an hour.

Power feed maintenancePlanned Maintenance

Schedule

May 11, 2026 11:00 - May 12, 2026 21:00 UTC

Components

Power system

Locations

WAS3, WAS4

Description

The data center has scheduled power feed maintenance in the listed locations. During the works, data center engineers will perform uninterruptible power supply (UPS) maintenance. Maintenance will be performed in two stages: Stage 1: May 11, 2026, 11:00 – 21:00 (UTC); Stage 2: May 12, 2026, 11:00 – 21:00 (UTC); Unavailability of your servers is not expected.

Power feed maintenancePlanned Maintenance

Schedule

May 11, 2026 13:00 - May 22, 2026 08:00 UTC

Components

Power system

Locations

SJC2

Description

The data center has scheduled power feed maintenance in the listed location. During the maintenance, data center engineers will perform uninterruptible power supply (UPS) maintenance. Unavailability of your servers is not expected.

Power feed maintenancePlanned Maintenance

Schedule

May 11, 2026 14:00 - May 21, 2026 15:00 UTC

Components

Power system

Locations

SJC3

Description

Infrastructure servers maintenancePlanned Maintenance

Schedule

May 13, 2026 07:00 - 13:00 UTC

Components

Portal - portal.servers.com, Public API, VPN to DRAC

Locations

MIA1

Description

May 4, 2026 17:04 UTC

UPDATE

We had to postpone the scheduled maintenance due to technical reasons. The maintenance is now scheduled for May 13.

Infrastructure servers maintenancePlanned Maintenance

Schedule

May 14, 2026 07:00 - 13:00 UTC

Components

Portal - portal.servers.com, Public API, VPN to DRAC

Locations

SAO1

Description

May 4, 2026 17:55 UTC

UPDATE

We had to postpone the scheduled maintenance due to technical reasons. The maintenance is now scheduled for May 14.

StatusHistory