Power system maintenancePlanned Maintenance

Description

The data center has scheduled power feed maintenance in the listed location. During the maintenance, DEIF controllers of diesel generator set (DGS) will be replaced. Unavailability of your servers is not expected.

Components

Power system

Locations

SIN2

Schedule

October 13, 2025 01:00 - October 31, 2025 15:00 UTC



November 12, 2025 06:32 UTC
UPDATE

The data center has extended the maintenance. We will provide the next update when we have new information, but no later than November 28, 16:00 (UTC).

October 28, 2025 02:26 UTC
UPDATE

Unfortunately, the data center engineers need more time to complete the maintenance. We will provide the next update when we have new information, but no later than November 14, 16:00 (UTC).

October 13, 2025 01:00 UTC
UPDATE

The scheduled maintenance has begun.
Power feed maintenancePlanned Maintenance

Description

The data center has scheduled power feed maintenance in the listed location. During the maintenance, power generators of power feeds will be tested. Unavailability of your servers is not expected.

Components

Power system

Locations

SIN2

Schedule

November 3, 2025 00:00 - November 27, 2025 13:00 UTC



November 3, 2025 00:00 UTC
UPDATE

The scheduled maintenance has begun.
Power feed maintenancePlanned Maintenance

Description

Maintenance of the power generators has been scheduled in the listed locations. During the maintenance, power generators of power feeds in these locations will be serviced. Unavailability of your servers is not expected.

Components

Power system

Locations

AMS2, AMS4, AMS5, AMS6

Schedule

November 17, 2025 06:00 - 18:00 UTC



November 17, 2025 17:57 UTC
UPDATE

Unfortunately, the data center engineers need more time to complete the maintenance. We will provide the next update when we have new information, but no later than November 27, 18:00 (UTC).

November 17, 2025 06:00 UTC
UPDATE

The scheduled maintenance has begun.

Servers.com website




Operational

Portal - portal.servers.com




Operational

Ticket/e-mail system




Operational

Public network




Operational

Global Private Network




Operational

Direct Connect




Operational

Power system




Operational

Cloud servers




Operational

Cloud storage




Operational

DNS resolver




Operational

Load balancers




Operational

Firewalls




Operational

Kubernetes




Operational

Public API




Operational

VPN to DRAC




Operational

VPN to Global Private Network




Operational

Authoritative DNS




Operational

Cooling system




Operational

Scheduled Maintenance

Schedule

November 25, 2025 07:00 - 10:00 UTC

Components

Portal - portal.servers.com, Public API, VPN to DRAC

Locations

SJC1

Description

We have scheduled maintenance of the infrastructure servers in the listed location. During the works, we will update the server software to improve service stability. Unavailability of your servers is not expected. However, we expect the impact described below for up to two hours: - unavailability of iDRAC, VNC console and server management via the portal.servers.com control panel and Public API; - suspension of all pending processes in the portal.servers.com control panel (OS reinstallation, ordering new or changing current services) and their automatic resumption afterward; - unavailability of the VPN to DRAC service.

Schedule

November 27, 2025 08:00 - 12:00 UTC

Components

Portal - portal.servers.com, Public API, VPN to DRAC

Locations

WAS3

Description

We have scheduled maintenance on the management network core switches in the listed location. During the maintenance, we will update the switches software to improve the services stability. Unavailability of your servers via the private and public networks is not expected. However, due to the nature of the works being performed, there is a risk of unavailability of the following services up to one hour in the worst case: - server management via the portal.servers.com control panel and Public API; - iDRAC and VNC consoles of the servers.

Schedule

November 28, 2025 09:00 - 15:00 UTC

Components

Portal - portal.servers.com, Public API, VPN to DRAC

Locations

WAS3

Description

We have scheduled maintenance of the infrastructure servers in the listed location. During the works, we will migrate software to new servers due to the upgrade of our infrastructure. Unavailability of your servers is not expected. However, iDRAC, VNC console and server management via portal.servers.com and the Public API will be unavailable during the maintenance.
Power feed maintenancePlanned Maintenance

Schedule

December 1, 2025 00:00 - December 27, 2025 16:00 UTC

Components

Power system

Locations

SIN2

Description

The data center has scheduled power feed maintenance in the listed location. During the maintenance, power generators of power feeds in these locations will be tested. Unavailability of your servers is not expected.
Power feed maintenancePlanned Maintenance

Schedule

December 1, 2025 01:00 - January 31, 2026 17:00 UTC

Components

Power system

Locations

SIN1

Description

The data center has scheduled power feed maintenance in the listed location. During the maintenance, power generators of power feeds in these locations will be tested. Unavailability of your servers is not expected.
Power feed maintenancePlanned Maintenance

Schedule

December 3, 2025 06:00 - 16:00 UTC

Components

Power system

Locations

AMS2, AMS4, AMS5, AMS6

Description

The data center has scheduled power feed maintenance in the listed locations. During the maintenance, power generators of power feeds in these locations will be tested. Unavailability of your servers is not expected.

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