Network connectivity issuesDegraded Performance

Incident Status

Degraded Performance

Components

Global Private Network

Locations

HKG1



January 28, 2023 04:30 UTC
[Identified] We have detected network issues in the listed location. Customers may observe increasing network latency from some Internet locations to our services. Our engineers are carrying out diagnostics and emergency maintenance works. We will update the status as soon as we get any new information.

Servers.com website




Operational

Portal - portal.servers.com




Operational

Ticket/e-mail system




Operational

Public network




Operational

Global Private Network




Operational

Direct Connect




Operational

Power system




Operational

Cloud servers




Operational

Cloud storage




Operational

DNS resolver




Operational

Load balancers




Operational

Firewalls




Operational

Kubernetes




Operational

Public API




Operational

VPN to DRAC




Operational

VPN to Global Private Network




Operational

Authoritative DNS




Operational

Scheduled Maintenance

Power feed maintenancePlanned Maintenance

Schedule

February 1, 2023 08:00 - 16:00 UTC

Components

Power system

Locations

AMS1, AMS2, AMS4, AMS5

Description

The Iron Mountain data center has scheduled power feed maintenance in the listed locations. During the maintenance, power generators of power feeds in these locations will be tested. Unavailability of your servers is not expected.

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