Servers.com System Status

Network connectivity issuesDegraded Performance

Incident Status

Degraded Performance

Components

Global Private Network

Locations

HKG1

January 28, 2023 04:30 UTC

[Identified] We have detected network issues in the listed location. Customers may observe increasing network latency from some Internet locations to our services. Our engineers are carrying out diagnostics and emergency maintenance works. We will update the status as soon as we get any new information.

Servers.com website

Global

Operational

Portal - portal.servers.com

Global

Operational

Ticket/e-mail system

Global

Operational

Public network

AMS1 AMS2 AMS3 AMS4 AMS5 DFW1 DFW2 DFW3 HKG1 LON1 LUX1 LUX2 SIN1 SJC1 WAS1 WAS2

Operational

Global Private Network

AMS1 AMS2 AMS3 AMS4 AMS5 DFW1 DFW2 DFW3 HKG1 LON1 LUX1 LUX2 SIN1 SJC1 WAS1 WAS2

Operational

Direct Connect

AMS1 AMS2 AMS3 AMS5 HKG1 LON1 LUX1

Operational

Power system

AMS1 AMS2 AMS3 AMS4 AMS5 DFW1 DFW2 DFW3 HKG1 LON1 LUX1 LUX2 SIN1 SJC1 WAS1 WAS2

Operational

Cloud servers

Amsterdam - az1 Amsterdam - az2 Amsterdam - az3 Amsterdam - az4 Dallas Luxembourg Washington San Jose Singapore

Operational

Cloud storage

Amsterdam Dallas Luxembourg Singapore

Operational

DNS resolver

AMS1 AMS2 AMS3 AMS4 AMS5 DFW1 DFW2 DFW3 HKG1 LON1 LUX1 LUX2 SIN1 SJC1 WAS1 WAS2

Operational

Load balancers

AMS1 AMS2 AMS3 AMS5 DFW1 DFW3 LUX1 SIN1 WAS1

Operational

Firewalls

AMS1 AMS2 AMS3 AMS4 AMS5 DFW1 DFW3 LON1 LUX1 SIN1 SJC1 WAS1

Operational

Kubernetes

AMS1 AMS2 AMS3 AMS4 DFW1 DFW3 SIN1 SJC1 WAS1

Operational

Public API

Global

Operational

VPN to DRAC

AMS1 AMS2 AMS3 AMS4 AMS5 DFW1 DFW2 DFW3 HKG1 LON1 LUX1 LUX2 SIN1 SJC1 WAS1 WAS2

Operational

VPN to Global Private Network

AMS1 AMS2 AMS3 AMS4 AMS5 DFW1 DFW2 DFW3 HKG1 LON1 LUX1 LUX2 SIN1 SJC1 WAS1 WAS2

Operational

Authoritative DNS

AMS1 AMS2 AMS3 AMS4 AMS5 DFW1 DFW2 DFW3 HKG1 LON1 LUX1 LUX2 SIN1 SJC1 WAS1 WAS2

Operational

Scheduled Maintenance

Power feed maintenancePlanned Maintenance

Schedule

February 1, 2023 08:00 - 16:00 UTC

Components

Power system

Locations

AMS1, AMS2, AMS4, AMS5

Description

The Iron Mountain data center has scheduled power feed maintenance in the listed locations. During the maintenance, power generators of power feeds in these locations will be tested. Unavailability of your servers is not expected.

StatusHistory