Servers.com System Status

Servers.com website

Global

Operational

Portal - portal.servers.com

Global

Operational

Ticket/e-mail system

Global

Operational

Public network

AMS1 AMS2 AMS3 AMS4 DFW1 DFW2 DFW3 HKG1 LON1 LUX1 LUX2 SIN1 SJC1 WAS1 WAS2

Operational

Global Private Network

AMS1 AMS2 AMS3 AMS4 DFW1 DFW2 DFW3 HKG1 LON1 LUX1 LUX2 SIN1 SJC1 WAS1 WAS2

Operational

Direct Connect

AMS1 AMS2 AMS3 HKG1 LON1 LUX1

Operational

Power system

AMS1 AMS2 AMS3 AMS4 DFW1 DFW2 DFW3 HKG1 LON1 LUX1 LUX2 SIN1 SJC1 WAS1 WAS2

Operational

Cloud servers

Amsterdam - az1 Amsterdam - az2 Amsterdam - az3 Amsterdam - az4 Dallas Luxembourg Washington San Jose Singapore

Operational

Cloud storage

Amsterdam Dallas Luxembourg Singapore

Operational

DNS

AMS1 AMS2 AMS3 AMS4 DFW1 DFW2 DFW3 HKG1 LON1 LUX1 LUX2 SIN1 SJC1 WAS1 WAS2

Operational

Load balancers

AMS1 AMS3 DFW1 DFW3 SIN1 WAS1

Operational

Firewalls

AMS1 AMS2 AMS3 AMS4 DFW1 DFW3 LUX1 SIN1 WAS1

Operational

Kubernetes

AMS1 DFW1 WAS1

Operational

Public API

Global

Operational

VPN to DRAC

AMS1 AMS2 AMS3 AMS4 DFW1 DFW2 DFW3 HKG1 LON1 LUX1 LUX2 SIN1 SJC1 WAS1 WAS2

Operational

VPN to Global Private Network

AMS1 AMS2 AMS3 AMS4 DFW1 DFW2 DFW3 HKG1 LON1 LUX1 LUX2 SIN1 SJC1 WAS1 WAS2

Operational

Scheduled Maintenance

Cloud platform maintenancePlanned Maintenance

Schedule

August 12, 2022 09:00 - 13:00 UTC

Components

Cloud servers

Locations

Dallas, Luxembourg

Description

We have scheduled Cloud platform maintenance in the listed regions. During the work, we will update the infrastructure servers' software to improve the cloud platform's stability. The following impact is expected: - unavailability of the cloud server management via OpenStack API for up to 10 minutes during the maintenance; - unavailability of the cloud server management via portal.servers.com for up to 4 hours. Unavailability of the cloud servers is not expected.

VPN to DRAC maintenancePlanned Maintenance

Schedule

August 15, 2022 08:00 - 10:00 UTC

Components

VPN to DRAC

Locations

LUX1

Description

We have scheduled VPN to DRAC maintenance in the mentioned location. We will reconfigure the infrastructure servers during the maintenance. Unavailability of your servers via the public and private networks is not expected. However, iDRAC and VNC console of the servers without configured OOB public access will be unavailable for up to two hours.