Servers.com System Status

Network core router issuesRedundancy lost

Incident Status

Redundancy lost

Components

Public network

Locations

MIA1

June 29, 2026 21:45 UTC

INVESTIGATING

We have detected a failure at one of the public network core routers. All customer servers are available via the public and private network, but redundancy has been temporarily lost at some segments of our network. Our engineers are carrying out diagnostics and emergency recovery works. We don't expect any downtime. We will update the status as soon as we get any new information.

Power feed maintenancePlanned Maintenance

Description

The data center has scheduled power feed maintenance in the listed locations. During the maintenance, power generators of power feeds in these locations will be tested. Unavailability of your servers is not expected.

Components

Power system

Locations

AMS2, AMS4, AMS5, AMS6

Schedule

June 15, 2026 05:00 - July 17, 2026 17:00 UTC

June 15, 2026 05:00 UTC

UPDATE

The scheduled maintenance has begun.

Power feed maintenancePlanned Maintenance

Description

The power substation feeding the data center has scheduled power feed maintenance in the listed location. During the works, the data center will be transferred to generators. Unavailability of your servers is not expected.

Components

Power system

Locations

SAO1

Schedule

June 22, 2026 11:00 - July 6, 2026 03:00 UTC

July 3, 2026 18:44 UTC

UPDATE

The power feed maintenance has been extended until July 20, 03:00 UTC.

June 30, 2026 18:53 UTC

UPDATE

The power feed maintenance has been extended until July 13, 03:00 UTC.

June 22, 2026 11:00 UTC

UPDATE

The scheduled maintenance has begun.

June 17, 2026 11:50 UTC

UPDATE

The power feed maintenance has been rescheduled for June 22, 11:00 UTC.

June 17, 2026 11:02 UTC

UPDATE

The scheduled maintenance has begun.

Power feed maintenancePlanned Maintenance

Description

The data center has scheduled power feed maintenance in the listed location. During the maintenance, power generators of power feeds in this location will be tested. Unavailability of your servers is not expected.

Components

Power system

Locations

SIN2

Schedule

July 1, 2026 00:00 - July 27, 2026 16:00 UTC

July 1, 2026 00:00 UTC

UPDATE

The scheduled maintenance has begun.

Power system maintenancePlanned Maintenance

Description

The data center has announced an emergency power feed maintenance in the listed locations. During the maintenance, these locations will transition from utility to generator power. Unavailability of your servers is not expected.

Components

Power system

Locations

WAS3, WAS4

Schedule

July 2, 2026 21:23 - July 6, 2026 17:00 UTC

July 2, 2026 21:56 UTC

UPDATE

The scheduled maintenance has begun.

Servers.com website

Global

Operational

Portal - portal.servers.com

AMS1 AMS2 AMS3 AMS4 AMS5 AMS6 AMS7 AMS8 DFW1 DFW2 DFW3 DFW4 DFW5 HKG1 LON1 LUX1 LUX2 MIA1 SAO1 SIN1 SIN2 SJC1 SJC2 SJC3 WAS1 WAS2 WAS3 WAS4 Global

Planned Maintenance

Ticket/e-mail system

Global

Operational

Public network

AMS1 AMS2 AMS3 AMS4 AMS5 AMS6 AMS7 AMS8 DFW1 DFW2 DFW3 DFW4 DFW5 HKG1 LON1 LUX1 LUX2 MIA1 NYC1 SAO1 SIN1 SIN2 SJC1 SJC2 SJC3 WAS1 WAS2 WAS3 WAS4

Redundancy lost

Global Private Network

AMS1 AMS2 AMS3 AMS4 AMS5 AMS6 AMS7 AMS8 DFW1 DFW2 DFW3 DFW4 DFW5 HKG1 LON1 LUX1 LUX2 MIA1 NYC1 SAO1 SIN1 SIN2 SJC1 SJC2 SJC3 WAS1 WAS2 WAS3 WAS4

Operational

Direct Connect

AMS1 AMS2 AMS3 AMS5 AMS6 AMS7 AMS8 DFW4 DFW5 HKG1 LON1 LUX1 MIA1 NYC1 SAO1 SJC2 SJC3 WAS3 WAS4

Operational

Power system

AMS1 AMS2 AMS3 AMS4 AMS5 AMS6 AMS7 AMS8 DFW1 DFW2 DFW3 DFW4 DFW5 HKG1 LON1 LUX1 LUX2 MIA1 NYC1 SAO1 SIN1 SIN2 SJC1 SJC2 SJC3 WAS1 WAS2 WAS3 WAS4

Planned Maintenance

Cloud servers

Amsterdam - az1 Amsterdam - az2 Amsterdam - az3 Amsterdam - az4 Dallas Luxembourg Washington San Jose Singapore

Operational

Cloud storage

Amsterdam Dallas Luxembourg Singapore

Operational

DNS resolver

AMS1 AMS2 AMS3 AMS4 AMS5 AMS6 AMS7 AMS8 DFW1 DFW2 DFW3 DFW4 DFW5 HKG1 LON1 LUX1 LUX2 MIA1 NYC1 SAO1 SIN1 SIN2 SJC1 SJC2 SJC3 WAS1 WAS2 WAS3 WAS4

Operational

Load balancers

AMS1 AMS2 AMS3 AMS4 AMS5 AMS6 AMS7 AMS8 DFW1 DFW3 DFW4 DFW5 HKG1 LUX1 MIA1 NYC1 SIN1 SIN2 SJC1 SJC2 SJC3 WAS1 WAS3 WAS4

Operational

Firewalls

AMS1 AMS2 AMS3 AMS4 AMS5 AMS6 AMS7 AMS8 DFW1 DFW3 DFW4 DFW5 LON1 LUX1 MIA1 SIN1 SJC1 SJC2 SJC3 WAS1 WAS3 WAS4

Operational

Kubernetes

AMS1 AMS2 AMS3 AMS4 AMS5 AMS6 AMS7 AMS8 DFW1 DFW3 DFW4 DFW5 LUX1 MIA1 NYC1 SAO1 SIN1 SJC1 SJC3 WAS1 WAS3 WAS4

Operational

Public API

AMS1 AMS2 AMS3 AMS4 AMS5 AMS6 AMS7 AMS8 DFW1 DFW2 DFW3 DFW4 DFW5 HKG1 LON1 LUX1 LUX2 MIA1 SAO1 SIN1 SIN2 SJC1 SJC2 SJC3 WAS1 WAS2 WAS3 WAS4 Global

Operational

VPN to DRAC

AMS1 AMS2 AMS3 AMS4 AMS5 AMS6 AMS7 AMS8 DFW1 DFW2 DFW3 DFW4 DFW5 HKG1 LON1 LUX1 LUX2 MIA1 NYC1 SAO1 SIN1 SIN2 SJC1 SJC2 SJC3 WAS1 WAS2 WAS3 WAS4

Operational

VPN to Global Private Network

AMS1 AMS2 AMS3 AMS4 AMS5 AMS6 AMS7 AMS8 DFW1 DFW2 DFW3 DFW4 DFW5 HKG1 LON1 LUX1 LUX2 MIA1 NYC1 SAO1 SIN1 SIN2 SJC1 SJC2 SJC3 WAS1 WAS2 WAS3

Operational

Authoritative DNS

AMS1 AMS2 AMS3 AMS4 AMS5 AMS6 AMS7 AMS8 DFW1 DFW2 DFW3 DFW4 DFW5 HKG1 LON1 LUX1 LUX2 MIA1 NYC1 SAO1 SIN1 SIN2 SJC1 SJC2 SJC3 WAS1 WAS2 WAS3 WAS4

Operational

Cooling system

AMS1 AMS2 AMS3 AMS4 AMS5 AMS6 AMS7 AMS8 DFW1 DFW2 DFW3 DFW4 HKG1 LON1 LUX1 LUX2 MIA1 NYC1 SAO1 SIN1 SIN2 SJC1 SJC2 SJC3 WAS1 WAS2 WAS3 WAS4

Operational

Scheduled Maintenance

Power system maintenancePlanned Maintenance

Schedule

July 6, 2026 05:00 - July 9, 2026 18:00 UTC

Components

Power system

Locations

LON1

Description

The data center has scheduled power system maintenance in the listed location. During the works, the data center will perform maintenance of the power distribution system. Unavailability of your servers is not expected.

May 26, 2026 20:21 UTC

UPDATE

The data center postponed the scheduled maintenance due to technical reasons. The maintenance is now scheduled on July 6.

Power feed maintenancePlanned Maintenance

Schedule

July 6, 2026 06:00 - July 24, 2026 17:00 UTC

Components

Power system

Locations

LUX1, LUX2

Description

The data center has scheduled power feed maintenance in the listed locations. During the works, uninterruptible power supply (UPS) in these locations will be maintained. Unavailability of your servers is not expected.

Power feed maintenancePlanned Maintenance

Schedule

July 6, 2026 12:00 - September 5, 2026 01:00 UTC

Components

Power system

Locations

DFW5

Description

The data center has scheduled power feed maintenance in the listed location. During the works, uninterruptible power supply (UPS) in this location will be maintained. Unavailability of your servers is not expected.

Infrastructure switches maintenancePlanned Maintenance

Schedule

July 7, 2026 02:00 - 07:00 UTC

Components

Portal - portal.servers.com, Public API, VPN to DRAC

Locations

DFW4

Description

We have scheduled maintenance of the infrastructure switches in the listed location. During the works, we will update software of the network equipment to increase stability of our infrastructure. Unavailability of your servers or any impact is not expected. However, due to the nature of the works, there is a risk of the following impact for up to one hour in the worst case: - unavailability of VNC console and server management via the portal.servers.com control panel and the Public API; - suspension of all pending processes in the portal.servers.com control panel (OS reinstallation, ordering new or changing current services); - unavailability of the VPN to DRAC service.

Power feed maintenancePlanned Maintenance

Schedule

July 8, 2026 00:00 - July 9, 2026 12:00 UTC

Components

Power system

Locations

SIN2

Description

The data center has scheduled power feed maintenance in the listed location. During the maintenance, data center engineers will perform uninterruptible power supply (UPS) maintenance. Unavailability of your servers is not expected.

Power feed maintenancePlanned Maintenance

Schedule

July 8, 2026 05:00 - July 9, 2026 17:00 UTC

Components

Power system

Locations

AMS2, AMS4, AMS5, AMS6

Description

The data center has scheduled maintenance of the uninterruptible power supplies (UPS) in the listed locations. The power feed redundancy status will stay the same during the maintenance, but the battery protection will be temporarily reduced. Unavailability of your servers is not expected.

Infrastructure switches maintenancePlanned Maintenance

Schedule

July 8, 2026 16:00 - 21:00 UTC

Components

Portal - portal.servers.com, Public API, VPN to DRAC

Locations

SIN2

Description

Power feed maintenancePlanned Maintenance

Schedule

July 14, 2026 05:00 - 17:00 UTC

Components

Power system

Locations

AMS2, AMS4, AMS5, AMS6

Description

The data center has scheduled uninterruptible power supply (UPS) maintenance in the listed locations. During the works, uninterruptible power supply (UPS) in these locations will be maintained. Unavailability of your servers is not expected.

Power feed maintenancePlanned Maintenance

Schedule

July 26, 2026 13:00 - August 4, 2026 02:00 UTC

Components

Power system

Locations

SJC1, SJC2, SJC3

Description

June 28, 2026 23:22 UTC

UPDATE

The data center postponed the scheduled maintenance due to technical reasons. The maintenance is now scheduled on July 26, 2026 13:00 (UTC).

May 27, 2026 17:09 UTC

UPDATE

The data center postponed the scheduled maintenance due to technical reasons. The maintenance is now scheduled on June 29, 2026 14:00 (UTC).

StatusHistory